Business Analyst H/F

Africa Global Logistics & Transport Nigeria Limited

Les missions du poste

AGL (Africa Global Logistics) est l'opérateur logistique multimodal (portuaire, logistique, maritime et ferroviaire) de référence en Afrique. L'entreprise fait désormais partie du Groupe MSC, compagnie maritime et logistique de premier plan.

Grâce à son expertise développée depuis plus d'un siècle et à plus de 23 000 collaborateurs mobilisés dans 49 pays, AGL fournit à ses clients africains et mondiaux des solutions logistiques globales, sur mesure et innovantes, avec l'ambition de contribuer de façon durable aux transformations de l'Afrique. AGL est aussi présente en Haïti et au Timor.

Vous souhaitez vivre une expérience enrichissante dans un environnement international ? Avoir de l'impact dans une entreprise qui met l'Afrique au coeur de son projet ?

Rejoignez AGL, l'opérateur de logistique multimodal de référence sur le continent africain !
Information control
- Constant control (identifying, pre alerting and correcting errors) over the many corporate tools (Argos, Ci5, DENDI, IPAKI, RUBEKS, SPOT, Tracking Agent, UPWIND, etc.) in close collaboration with HQ.

Operations Control
- Prepares and circulates weekly operations KPI.
- Prepares monthly operations client KPI reports for the Top 20 C&F customers.
- Analyses Process KPI vs Actual and works with the team on root cause analysis and corrective actions (monthly).
- Prepares Monthly Management Risk report to cover DENDI actuals vs target, Customs Risk actuals vs targets.
- Analyses customer complaints; working with QHSE on the root cause for presentation to Management (Monthly).
- Prepares weekly analysis on the actual volume and GM generated by the C&F business vs budget.
- Assessment the completeness and Freshness of the Files in Spot and inform the HOD for the action of interim analyses.

General Reporting
- Daily file opening report, analyzing information, and reporting on daily status per activity/site/client/etc. for TEUs/Tons.
- Daily file invoicing report, analyzing information, and reporting on daily status per activity/site/client/etc. for GM and TEIJs.
- Prepares the Monthly report and QBR (HQ) report the DILS.
- Analyses information and reports on risk levels per COM/client/shipping line so issues can BE identified, standardized, prioritized, analyzed, and resolved - weekly.

Customs Risk
- Analyses information and reports on risk levels per COM/client so issues can BE identified, standardized, prioritized, analysed, and resolved - monthly.

Alert/inform Management
- Implements with approval from DILS, AGL Nigeria, specific control on major potential risks (temporary import, direct delivery, exemption process) and performs a monthly follow-up to ensure that the control is effective.
- Alerts management in case of significant operational issues (huge impact on quality of service, on invoicing, on sensitive clients).
- Informs management of any relevant information regarding business activity or environment.
- Identifies issues raised during operations processing whether in scope or not.
- BSc. degree in Business Studies, Business Administration, Information Technology, Computer Science, or related field
- Minimum of 5 years' experience in Business Data Analysis
- Proficient in SQL, Microsoft Excel, Power BI and all Microsoft tools

Le profil recherché

- BSc. degree in Business Studies, Business Administration, Information Technology, Computer Science, or related field
- Minimum of 5 years' experience in Business Data Analysis
- Proficient in SQL, Microsoft Excel, Power BI and all Microsoft tools

Contrat : CDI

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